Universal Fidelity Life Insurance Company (UFLIC) is a nationally licensed and authorized Third Party Administrator (TPA) providing enrollment processing, actuarial and underwriting services, policy and benefits management, and claims adjudication. We process well over a million claims a year.
UFLIC is well known among its insurance company clients for exceptional, prompt customer services with a personal touch and its industry knowledge, expertise, compliance and efficiency. We administer all types of Life Insurance, Health, and Accident Insurance for both individuals and groups.
UFLIC is committed to maintaining the absolute highest level of service and quality standards in the TPA industry as evidenced by our SOC 1 Audit certification under SSAE 16 for internal controls and financial integrity.
Our Third Party Administrative services are secure, efficient, fast and flexible. They include:
- Full Service Third Party Administration
- Company Management
- Program Management
- New Business Processing
- Agency Administration
- Claims Processing and Review
- Audit & Litigation Support
- Clerical Support
- Customer Service
- Financial Administration
- Complete Policy Administration
We are flexible and can administer on
- The client’s systems.
- We access the system remotely, no conversion costs or time delays
- We train our staff on your systems- standby labor pool on demand
- Administer on our systems
- Arbitrage low-cost rural employment base
- Paperless operations – 100% electronic storage and retrieval
- Imaged Workflow
- Fast graphical set up of new programs
- Real-time monitoring of all activities
- Compliance and best practices protocols workflow enforced
- Real-time measurement of production objectives
Our systems are built around a robust service standard, personally delivered. Claim adjudication and other services include:
- Major Medical
- Short Term Medical
- Medicare Supplement
- Home Health Care
- Long-Term Care
- Critical Illness
- Accident Expense
- Accidental Death and Dismemberment
- PPO Re-pricing Adjudication Services
- Government Programs
- Claims Audit Services
- Litigation Support
Please contact us today to discuss your Company’s needs.